Renting

Do I need to make an appointment if I want to come in?

It is not always necessary to make an appointment to see us. For Student Hire, general shop sales and to book in repairs you can drop in at any time. If you are looking to buy an instrument, we would always ask that you make an appointment. We have a practise room and like to be able to provide you with the space to try instruments in your chosen price range. It also gives us time to prepare a good selection for you to view. If you are planning to visit us on a Saturday, we would advise that you phone ahead as it is probably our busiest day!

How do I hire a student instrument?

It is advisable to give us a call before you come in to make sure we have the right size available for you. If you are unsure as to what size you need, we are happy to measure up the player when they come to the shop. We keep a good selection of student hire instruments in all sizes and will usually have something available so that you can leave with your instrument on the day. You can also hire a student instrument from us online here.

How long can I hire a student instrument for?

There is no minimum or maximum, you can hire for as little or as long as you like as there is no contract. Student Hire fees are payable monthly in advance and you are free to cease renting at any time.

Do I need to bring any documentation with me?

No you don’t. All you will need are your bank details to set up your direct debit payments.

Who do I talk to if I have a query about my student hire payments?

Speak to Kathy Miller, she is our accounts and student hire administrator and deals with all of our hire customers.